Freewallet issues: why do they arise?
If you start typing the word Freewallet in the search bar, you can immediately see a tooltip — the word issues. This means that many users are having problems receiving or sending coins through this wallet. Today we will tell you why they arise.
The most common issue that Freewallet clients encounter is sudden account blocking. Usually it occurs after replenishing the balance. Some might think this is an accident. But no. Look at the screenshot. As you can see, the administration is doing everything to prevent the withdrawal of money. Why? We are sure that this is a targeted fraud under the guise of verification (KYC Fraud).
After funds are blocked, clients write to support. But in response they receive the same type of template messages. At the same time, the administration constantly changes requirements and rejects even high-quality documents. Some Freewallet scam victims have contacted us. And they reported that the administration’s demands can only be described as humiliating.
Other Freewallet issues
As we have already said, most often Freewallet wallet users cannot withdraw assets. The administration freezes them under the pretext of KYC (but in reality they simply steal them). But we have also seen reviews about other Freewallet issues. For example, this client lost his XMR. The coins simply did not arrive on the balance sheet. And in this case, the support again ignored the user’s requests. Most likely, even now we are talking about the theft of assets committed by the administration of the wallet.
Conclusion
Freewallet issues occur to often to think that they are accidental. We are confident that this is a deliberate fraud. It’s just that the administration, in order not to advertise a criminal intent, disguises the thefts as technical glitches or KYC policies. In any case, we ask you not to install or use the Freewallet app. Otherwise you may lose your assets!
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